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SHIPPING
RETURNS
PAYMENTS
SALES TAX
ORDER TRACKING
PRIVACY & SECURITY
OTHER QUESTIONS

SHIPPING

Your order will be packed and shipped immediately, provided it is a business day and before 3 p.m. EDT. It will be shipped via UPS (unless indicated otherwise below). You can refer to this map to determine the typical transit time to your state.

If your delivery address is in the USA and your order is MORE than $35:
Your shipping is FREE!
Your order will be delivered by UPS, except for Hawaii, Alaska, and PO Box addresses - these orders will be sent by Mail.

If your delivery address is in the USA and your order is LESS than $35:
You pay $9.95 for shipping
Your order will be delivered by UPS or Mail at our discretion.

If your delivery address is in CANADA:
You pay 10% of your order value for shipping, $10 minimum
Your order will be delivered by UPS or Mail at our discretion.

If your delivery address is NOT in USA or CANADA (all other countries):
You pay 20% of order value for shipping, $20 minimum
Your order will be shipped via Air Mail.

RUSH ORDERS
Express Air shipping is available for all orders. Rates for this option will be presented at Checkout.

RETURNS

You may return items for refund or exchange, provided it's within 15 days of delivery and the product is new and unused. You will be refunded your original purchase amount, less shipping charges and a 20% restocking charge. If your original order had free shipping, then $9.95 will be deducted from your refund. You are responsible for the cost of return shipping, and the cost for us to ship your replacement, if any. Please contact us for a Return Shipping Authorization before shipping back any goods.

PAYMENTS

You can pay for your order by one of the following methods:
1) Credit Card we accept Mastercard, Visa, Discover, and American Express
2) Paypal
3) Google Checkout
4) You can send us a Money Order in the mail

We require payment before your order is shipped.


SALES TAX

If your delivery address is in Pennsylvania, then we will charge you PA sales tax (6%).
You do NOT pay sales tax if your delivery address is NOT in Pennsylvania.
You do NOT pay sales tax if your delivery address is NOT in the USA.

When sales tax is required, it will be automatically added to your cart BEFORE you enter your payment information.

ORDER TRACKING

While logged in, click here to view your order information.

PRIVACY & SECURITY

Privacy -- we ask you only for the information necessary to process your order efficiently and correctly. We will not share your email address, or any of your information, with anybody else.

Security -- our website has security measures in place to protect the information under our control. All data is protected using the most advanced methods available. We do not store financial information like credit card numbers or personal information like social security numbers on this site.


OTHER QUESTIONS

If you have a question that's not answered on this website, then please click here to send us a message, or call us at 1-888-893-3196. All messages are answered the same or the next business day.

Kryptronic Internet Software Solutions